Venue Launch Refund Policy
Effective Date: 19th April 2024
Thank you for subscribing to Venue Launch for your graphic design needs. We value your business and strive to meet your expectations with every piece of work we deliver. Below are the details regarding our refund and cancellation policy for our monthly subscription service:
1. No Refunds
We do not offer refunds on our services. Our service is based on a monthly subscription model that provides you unlimited access to our graphic design services.
2. Subscription Cancellation
You are free to cancel your subscription at any time. If you decide to cancel, you can do so through your account settings or by contacting us directly. When you cancel, your subscription will remain active until the end of the current paid billing period. You will not be charged for the next billing period after your cancellation.
3. How to Cancel
To cancel your subscription, please follow the instructions in your account settings or contact our support team at [email protected] for assistance.
4. Automatic Renewal
Your subscription is automatically renewed each month. The payment for the upcoming
month is processed at the end of the current subscription period. If you do not wish to
continue your subscription for the next month, please ensure you cancel before the renewal
date to avoid paying for the following month’s subscription - this will not be refunded.
5. Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective
immediately upon posting on our website. We recommend reviewing this policy periodically
to stay informed of any updates.
6. Contact Us
To ask questions or comment about these terms or any other statements, contact us at:
Jamie McAdam t/a Venue Launch
20 Strathearn Road,
Edinburgh,
United Kingdom
EH9 2AB
